Our Services

Features

Listing of Accounts

WebCollect allows you to list accounts through our secure client services website at your convenience, 24 hours a day, 7 days a week.

Individual logins and passwords will be assigned for up to four employees. Access to features is assigned on an individual basis.

Services

Automated Dialing

Our Voice Information Center (VIC) is a fully integrated predictive dialer that enables our collectors to contact a large number of accounts per day.

Third-Party Billing

Identification and billing of responsible third parties for medical service providers. CCI files third-party insurance and workman’s compensation.

Litigation

A large percentage of delinquent accounts can be resolved on a voluntary basis through consistent, professional telephone contact. However, after we feel we have exhausted all of our regular collections efforts, we may suggest legal action. In the event of litigation, Credit Collections, Inc. would notify you of the suggested action and pursue legal action only with your permission.

Bilingual Collection Staff
Credit Reporting

We report to all three national credit reporting agencies including Equifax, Experian and TransUnion.

Automated Contact Services

Automated contact services allow you to contact a large volume of your customers through a pre-recorded message. Pricing starts at 35 cents per contact.

Requirements

Minimum balance on account is $20.00
Age of Account

On the initial turn, within three years of the date of service

On subsequent turns, within six months of the date of service or date of last payment, whichever is later

Account Itemization and relevant supporting documentation needs to be submitted within one week of account placement. The information can be provided electronically, via fax or mail.